Compliance with Confidence Seminar – London
Join us this autumn in London for our Compliance with Confidence Seminar series, featuring an engaging mix of auditorium-style presentations and interactive breakout sessions led by UKGI compliance and governance specialists.
These sessions go beyond theory by providing practical guidance and inspiring you to challenge your firm’s decision-making, strengthen its compliance culture, and improve customer outcomes—focusing on a “show me,” not just a “tell me” approach.
You’ll also have the chance to choose two breakout sessions where you can engage directly with us on key compliance topics such as:
- Tackling non-financial misconduct
- Complaints handling
- Utilising AI at your firm
- Development Zone / Training and competency for your firm
Featured Speakers
Andrew Ruddle (FCA)
Andrew is Interim Head of Department for Insurance Market Analysis and Policy at the Financial Conduct Authority (FCA). A senior insurance and financial services professional, he has extensive experience leading the design, development, and implementation of strategic initiatives across global organizations and public sector institutions.
A Fellow of the Institute & Faculty of Actuaries and a Rhodes Scholar, Andrew holds an MA in Politics, Philosophy & Economics and an MSc in Comparative Social Policy from Oxford University, as well as an advanced degree in Business Science from the University of Cape Town.
Throughout his career, Andrew has guided private, public, and non-profit stakeholders in making rigorous financial decisions, led global cross-functional teams in Africa, Europe, the Americas, and the UK, and developed governance frameworks, metrics, and solutions for complex challenges. Career highlights include overseeing the supervision of the world’s third-largest life insurance and pensions market, leading a R3bn (GBP 172.6m) life insurance settlement, and designing methodologies for FCA reviews of insurers’ treatment of long-standing customers and annuity sales practices.
Recognized for his adaptability, strategic insight, and commitment to societal impact, Andrew has also spearheaded media campaigns, conducted interviews, and presented regularly on Cape Town’s most popular call-in show.
Chris Fitch (Money Advice Trust)
Dr Christopher Fitch is Vulnerability Lead at the Money Advice Trust and a Research Fellow at the Personal Finance Research Centre (University of Bristol). Chris is a Fellow of the Royal Society for Public Health and has a PhD from the Institute of Psychiatry, Psychology, and Neuroscience at King’s College London. Since 2007, Chris has led a programme of guidance, research, training, and intervention on vulnerability. This programme has involved improving practice in more than 500 firms, over 60,000 staff, and across the financial and essential service sectors.
Chris has also co-created industry-wide tools for working with vulnerable customers such as TEXAS, IDEA, and BRUCE (see: www.vulnerability.training for resources), has co-founded award-winning Vulnerability Academies with UK Finance (for firms) and the UK Regulators’ Network (for regulators), and is also host of the long-running Vulnerability Matters podcast series (see: https://soundcloud.com/vulnerability-matters). Chris also undertook the first systematic UK large-scale research studies on the response of staff in debt collection firms to vulnerable consumers, and on consumer credit staff interactions with vulnerable customers.
Previously Chris was a Research Fellow and Head of Policy at the Royal College of Psychiatrists where he led research programmes and national mental health policy development. And prior to this a Researcher at Imperial College Medical School, Chris worked on international WHO and United Nations research studies and public health projects in the areas of drug injecting, sex work, and HIV and STD prevention.
Seminar pricing
The cost of the seminar is £190 +VAT per delegate for a full day of expert-led content, peer discussion, and actionable compliance strategies. Spaces are limited, so book now to avoid disappointment.