The FCA has updated its Non-financial misconduct in financial services web page to remind firms that the new rules and guidance have come into effect. The UKGI online Compliance Manual now features specific content in relation to non-financial misconduct and a number of template documents have been updated to reflect the new rule and guidance.
- Non-financial misconduct includes behaviour that is not of a clearly financial nature such as bullying, harassment and violence.
- Where NFM is serious and goes unchecked, it can harm individuals, firms and confidence in financial services.
- The new rules and guidance to help tackle NFM came into effect on 1st September 2026. Firms should ensure that they know about the changes and how to implement them within their firms.