The FCA has published Handbook Notice 117 which, in Section 3, provides feedback to a number of Consultations. This Handbook Notice will serve, effectively, as the Policy Statements in relation to these Consultations. One particular impact to note is the confirmation...
The Financial Ombudsman Service (FOS) now expects a caseload of 210,000 complaints in 2024/25, a 15% rise from its previous prediction of 181,300 and 27% more than it recorded in 2022/23. FOS has attributed the predicted rise to several factors, including “everyday...
The FCA has published Guidance clarifying its expectations of firms and ‘finfluencers’ promoting financial services across all social media channels, including memes, reels and gaming streams. The updated Guidance does not introduce new obligations but clarifies the...
The FCA has published a finalised guidance document – FG24/1 – on how financial promotions should be communicated on social media, and has warned firms and finfluencers to keep their social media ads lawful. Financial promotions on all advertising channels should be...
The FCA has outlined the changes made to the Form A and has announced that it plans to gradually roll out the new form to all firms from April 2024. Form A applications which relate to becoming authorised for the first time, or to variations of permission or Appointed...
The FCA has announced its intention to conduct a review into how firms are acting to understand and respond to the needs of customers in vulnerable circumstances. The FCA intends to share its findings by the end of 2024, in line with its 2021 commitment. The review...
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