Spring 2025 CII-Accredited Seminar Series
Book your place for our London and Manchester events
Our Compliance with Confidence seminars are back! Join us this spring in Manchester (30 April) and London (8 May) for an insightful mix of auditorium-style presentations and interactive breakout sessions, led by our compliance and governance experts.
From insight to action: strengthening compliance & customer outcomes
These sessions go beyond theory, equipping you with practical guidance and encouraging you to think about how to challenge your firm’s decision-making, strengthen its compliance culture, refine monitoring of and enhance customer outcomes – focusing on a “show me,” not just a “tell me” approach.
Auditorium session – key topics covered
- Does compliance have a voice at your firm? – Independent perspective and challenge.
- FCA case study – What can happen if the FCA identifies shortcomings in your firm’s product oversight and governance arrangements.
- Compliance Q&A panel – Led by UKGI Ltd Managing Director Nikki Bennett to answer your questions rising from the topics of the day.
Compliance break-out sessions
You will have the opportunity to tailor your experience by selecting two specialised breakout sessions, where you can engage directly with consultants on key compliance topics such as:
Seminar timings
Timings for both events are as follows:
10:00 -10:30 – Registration, refreshments and networking
10:30 until 16:00 – Seminar (lunch will be provided)
16:00 until 17:00 – Optional networking drinks
Fair Value Assessments
How to demonstrate your products and services offer value for money
Constructing your next Consumer Duty Board report
Including the use of root cause analysis (RCA) to turn complaints and grumbles into a gift
Vulnerable customers
A “catch-all” approach simply won’t do
Seminar cost
Seminar places cost £190.00 + VAT
If you are a UKGI client with seminar places already paid for within your existing compliance service, then please use the booking form below and select ‘yes’ for ‘places included in UKGI membership’.
Don’t miss out – book today!
If you experience difficulty booking or if you have any questions about the event, please contact us at events@ukgigroup.com or 01925 765777
Next Event:
Compliance with Confidence Spring Seminars
Manchester
Wednesday 30 April 2025
Venue:
Mercure Manchester Piccadilly Hotel
Portland St, Manchester M1 4PH
London
Thursday 8 May 2025
Venue:
Crowne Plaza Kings Cross
1 King’s Cross Rd, London, WC1X 9HX
CPD
These workshops and webinars qualify towards your CII member CPD scheme requirements and your FCA insurance distribution CPD requirements. Certificates will be emailed to delegates following each event.
Demonstrates the quality of the learning of the UKGI Customer Workshop Programme and confirms it meets CII member CPD scheme requirements