The FCA has announced, as part of its Regulation Round-Up communication, that the award limit for complaints referred to FOS will increase from 1st April 2026. FOS has also published details of the award limits increases.
The award limits will increase to:
- £205,000 (from £200,000 in 2025) for complaints about acts or omissions that took place before 1st April 2019.
- £455,000 (from £445,000 in 2025) for complaints about acts or omissions that took place on or after 1st April 2019.
The figures are automatically adjusted annually, in line with the Consumer Prices Index (CPI). The next adjustment will take place from 1 April 2027. See Policy Statement PS19/8 for more information and the FCA’s rules for increasing the Financial Ombudsman’s award limits.