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The FCA has reviewed Principal firms’ embedding of the enhanced Appointed Representatives (ARs) regime
Having reviewed how well Principal firms have embedded the requirements of the enhanced AR regime,...
Financial Services Consumer Panel publishes ‘Consumers experience of insurance renewal’ research paper
In an interestingly timed publication, soon after the FCA Value Measures data publication and...
FCA calls on insurers and brokers to demonstrate fair value and good customer outcomes
Following a review of general insurance (GI) and pure protection (PP) manufacturers’ and...
FCA to review its Rules post-Consumer Duty – a Call for Input
The FCA is asking for views on whether, where and how it can refine and simplify its retail...
The FCA reviews firms’ treatment of customers in vulnerable circumstances
On 15 March 2024 the FCA announced that it would be conducting a review into firms’ treatment of...
What counts as CPD?
This article outlines the importance of CPD, and how to approach it to enrich the learning and...
FCA review sparks concerns over insurers’ valuations of written-off or stolen vehicles
An FCA review has found evidence to suggest some firms are offering customers less than the market...
Consumer Duty – a Panel and Q&A session with the FCA
Although the FCA has now published Sheldon Mills’ recent speech, delivered at a KPMG Consumer Duty...
FCA questions banks and the wholesale insurance sector about the handling of non-financial misconduct
Banks and the wholesale insurance sector should prepare to receive a survey from the FCA...
The importance of Training and Competence schemes in the insurance sector – a focus on 2024
As the financial landscape evolves, firms’ Training and Competence (T&C) schemes also need to...