ICO issues fines totalling £270k to firms making nuisance calls

The Information Commissioner’s Office (ICO) has announced that it has issued fines totalling £270,000 to two separate companies who made unlawful marketing calls to numbers registered with the Telephone Preference Service (TPS).

It is against the law to make marketing calls to numbers that have been registered with the TPS for more than 28 days, unless that affected individuals have given their consent to be contacted.

An ICO investigation found that marketing company Call Centre Ops made 159,461 unsolicited direct marketing calls between May and October 2019. They have been fined £120,000.

The other firm, House Guards of Bournemouth, which provides masonry protection solutions, made 699,966 nuisance calls between May and December 2018, more than half of them to TPS-registered numbers. They have been fined £150,000.

To comply with the law, companies carrying out electronic marketing need to subscribe to the TPS to receive the register of subscribers and then screen their own call lists against the TPS register.

If you would like to know more about this, or any other compliance-related issue, please contact a member of our expert team on 01925 765777, or email us at info@ukgigroup.com

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