The FCA has published the firm complaints data that it collects. The data relates to the first half of 2023 (January to June). The web pages published include an introduction to the publication, an overview, the aggregate data and firm specific data, and data in...
Representatives of UKGI Group have recently attended a client money webinar held by the Institute of Chartered Accountants of England and Wales (ICAEW). Here we share the key messages from the webinar and some insights on the issues arising out of client money...
The Information Commissioner’s Office (ICO) is calling on organisations to consider both their legal obligations and their workers’ rights before they implement any monitoring in the workplace. With the rise of remote working and developments in the technology...
We saw several Dear CEO letters issued recently by the FCA, alongside the publication of the general insurance value measures data for 2022. The Personal and Commercial Lines Insurance Portfolio letter (20th September 2023) set out the FCA’s priorities for the...
In the FCA’s latest data, and from its ongoing interactions with firms, there are indications that some general insurance firms may be failing to comply with the FCA rules around offering fair value as required by PROD 4 and delivering good outcomes for their...
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