The FCA has published a ‘regulatory guide for credit brokers’, aimed at smaller credit brokers (generally, firms with fewer than 10 people), to help them understand and implement the FCA’s expectations in a way that is proportionate to their business. This includes...
The FCA has published a speech delivered by Nikhil Rathi, FCA Chief Executive, at the FCA’s Financial Crime Conference. Rathi introduced the speech by stating that financial crime is changing rapidly, that it is more technologically enabled, and more organised than...
The FCA has updated its Consumer Duty focus areas web page to include new priorities, links to work that has now been published, and further details on existing priorities where they may have changed. There is now a link to the review of the consumer understanding...
The FCA has published its complaints data for the second half of its 2025/26 financial year (so for October 2025 to March 2026 – ‘2025 H2’). The published data includes tables and details in relation to complaints which were opened, closed and upheld, and the amount...
The FCA has published a review report setting out good practice and areas for improvement it has seen in its supervisory work related to inactive ARs and Introducer ARs (IARs). The FCA reviewed 14 Principal firms. The review web page explains that there are a range of...
The FCA has published a blog by Jonathan Pearson, FCA Head of Consumer Policy, about progress towards the ‘Year 2 Board report’, and what comes next. Under the Consumer Duty, firms must report annually on what their monitoring found about customer outcomes, and what...
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