The FCA has announced publication of its final guidance on what it expects of firms in terms of treating vulnerable customers fairly. In issuing this final guidance the regulator intends to drive improvements in how firms treat vulnerable consumers – so that...
The FCA’s Individual Conduct Rules, which set minimum standards of behaviour for individuals working in financial services, come into force for all staff on 31 March 2021. The FCA is extending the Conduct Rules to a broad range of staff, beyond those in in...
The FCA and the PRA have issued a joint Dear CEO letter providing a progress report on the Bank of England’s plans for transforming data collection in the UK financial services sector – and asking firms for their support. Transforming Data Collection from the...
The Information Commissioner’s Office (ICO) has announced that it has issued fines totalling £270,000 to two separate companies who made unlawful marketing calls to numbers registered with the Telephone Preference Service (TPS). It is against the law to make marketing...
The Information Commissioner’s Office (ICO) has launched a data analytics toolkit which it hopes will provide a valuable guide and support for firms intending to run data analytics on personal data. The toolkit aims to help organisations navigate the challenges AI...
The deadline by which Solo-Regulated firms must have submitted their Directory Persons data for inclusion in the Financial Services Register is looming. If you haven’t already, you will need to submit data via the FCA’s Connect system by 31 March at the latest. If...
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