On 18th October 2022 the Lloyd’s Market Association (LMA) published a general guidance document for the implementation of the FCA Consumer Duty. This document aims to support the work of managing agencies in the Lloyd’s market in implementing the FCA Consumer Duty;...
Published as a Financial Ombudsman Service (FOS) Insights blog, Simon Rawle, Ombudsman Leader, has outlined the new Duty from the FOS’ perspective and explains how the FOS is working with the FCA and other stakeholders in relation to the implementation of the Consumer...
Today the FCA has published a Consumer Duty press release, the much anticipated Policy Statement PS22/9 and final Guidance FG22/5 on it’s website. The Consumer Duty sets higher and more defined standards of consumer protection across financial services sectors and...
The FCA has published its 26th May 2022 Board meeting minutes, which cover a number of issues including the Consumer Duty, the Regulatory D&I Framework, and the FCA’s Freedom of Information Act (FOI) and Subject Access Request (SAR) pressures. The Consumer Duty...
Building on its plans for the proposed new Consumer Duty the FCA has issued a further Consultation (CP21/36), which includes a Feedback Statement to CP 21/13. The consultation includes 70 pages of draft guidance to help firms prepare for the new Duty, which the FCA...
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