FOS has announced the publication of a Consultation about evolving its funding model, in essence by introducing differentiated case fees. The proposal would see businesses pay less for complaints which are resolved earlier in the investigation process. FOS has stated...
The FCA has updated its Conduct Rules web page and its REP008 Conduct Rules reporting web page. Also, there is a key item of information in the recent Handbook Notice 132 (in paragraph 3.46) in relation to REP008 and RegData. The Conduct Rules web page update is to...
From our work on all elements of insurance distribution compliance, we know that firms have a responsibility, particularly under the Consumer Duty, to equip retail customers to make decisions that are effective, timely, and properly informed. Some online sales...
The FCA has published a summary web page outlining the headlines from four separate reviews relating to general insurance. The page includes a headline infographic (also published separately) outlining what the FCA has looked at. This gives a reason ‘why’ the FCA...
In December 2022, the previous Government announced that the Treasury, FCA and the PRA would review the SM&CR. The FCA published a Discussion Paper (DP23/3) jointly with the PRA in March 2023, and invited views on the regime’s effectiveness, scope and...
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