The FCA has sent an e-mail to insurance firms to remind them about the REP019 General Insurance Value Measures Report. As a result of new FCA rules relating to insurer ‘value measures reporting’ for most consumer insurance products, the FCA has added a new RegData...
Building on its plans for the proposed new Consumer Duty the FCA has issued a further Consultation (CP21/36), which includes a Feedback Statement to CP 21/13. The consultation includes 70 pages of draft guidance to help firms prepare for the new Duty, which the FCA...
The FCA has written to certain trade associations including the Managing General Agents Association (MGAA) and the Association of Professional Compliance Consultants (APCC) in relation to a feedback survey that the FCA is planning to issue about its series of COVID-19...
The FCA has reminded firms that its enhanced product governance rules came into force on 1st October 2021, and that they apply to manufacturers and distributors of almost all general insurance or pure protection products. Having found that a ‘material’ number of...
The Financial Ombudsman Service (FOS) has released a consultation paper setting out proposed temporary changes to the way it reports business-specific complaints and in particular the ‘uphold rate’. The Covid-19 pandemic has resulted in increased demand for the FOS...
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