Client money

Client money

The brief After undergoing a CASS audit, a retail insurance intermediary was required to commission a Skilled Person to review the firm’s processes, controls and governance and assess their compliance with CASS 5 rules.  Responding to two key findings in the Skilled...
Ombudsman publishes H1 complaints data

Ombudsman publishes H1 complaints data

The Financial Ombudsman Service (FOS) has revealed that it received just over 118,035 complaints about individual businesses between January and June this year, 41,411 of which related to PPI. The FOS said it had upheld 31% of these complaints in the consumer’s...

UKGI is a trading style of UKGI Limited and UKGI Services Limited which are wholly owned subsidiaries within UKGI Group Ltd. UKGI Limited Registered in England No. 03544014. UKGI Services Limited registered in England No. 04953835. All Registered Offices Number 22 Mount Ephraim, Tunbridge Wells, England TN4 8AS. VAT registration number 347 2664 82.