The FCA has issued a Policy Statement summarising consultation feedback and setting out the final rules for its Certification Regime and Conduct Rules. At the FCA’s request, the Treasury has made a statutory instrument putting back the date by which solo-regulated...
The brief After undergoing a CASS audit, a retail insurance intermediary was required to commission a Skilled Person to review the firm’s processes, controls and governance and assess their compliance with CASS 5 rules. Responding to two key findings in the Skilled...
The Financial Ombudsman Service (FOS) has revealed that it received just over 118,035 complaints about individual businesses between January and June this year, 41,411 of which related to PPI. The FOS said it had upheld 31% of these complaints in the consumer’s...
Professional body the Chartered Insurance Institute (CII) is reporting that two thirds of its members believe the FCA’s recent business interruption test case has damaged trust in the general insurance sector. Of 142 CII members who responded to a social media survey...
On 8 October the Money and Pensions Service (MaPS) launched its new travel insurance directory for people with serious pre-existing medical conditions (PEMCs) on its Money Advice Service website. In an update to PS20/3 Signposting to travel insurance for customers...
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