The FCA has published complaints data for the first half of 2020. According to the FCA figures, financial services firms received just shy of three million complaints during the first six months of the current year, 52% fewer than for the previous six months, when 6.1...
The ICO has reminded firms about the information hub accessible via its website offering help to firms and individuals on navigating the data protection landscape in these unprecedented times. The ICO stressed that it will be continually updating the hub to reflect...
An article in Automotive Management’s AM Online magazine highlighted new research from premium finance firm Close Brothers Motor Finance which showed worryingly low levels of awareness of the new FCA rules on commission models among motor retailers. Close Brothers’...
A number of brokers and intermediaries who have placed cover for clients’ assets in other EU or EEA countries have recently received requests from insurers to sign new TOBAs. The theory is that having the broker sign an updated TOBA will enable them and the current...
The FCA has launched a consultation on its draft guidance on how insureds can prove the presence of Covid-19 in a particular area around their premises in the context of a BI claim. The consultation closes on 18 January, and the draft guidance can be found here. The...
The ABI has warned UK motorists including hauliers that – unless the EU Commission agrees to include a post-Brexit UK in its Green Card Free Circulation Zone – they will need to carry a Green Card when driving anywhere in the EU after the transition period...
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