FCA H1 2020 complaints data published

FCA H1 2020 complaints data published

The FCA has published complaints data for the first half of 2020. According to the FCA figures, financial services firms received just shy of three million complaints during the first six months of the current year, 52% fewer than for the previous six months, when 6.1...
Ombudsman publishes H1 complaints data

Ombudsman publishes H1 complaints data

The Financial Ombudsman Service (FOS) has revealed that it received just over 118,035 complaints about individual businesses between January and June this year, 41,411 of which related to PPI. The FOS said it had upheld 31% of these complaints in the consumer’s...

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