The ICO has published its new guidance in relation to handling data protection complaints, which explains what data controllers and processors need to do to meet the new requirement to have a data protection complaints process, as set out in the Data (Use and Access)...
The FCA has published examples of good and poor practice relating to the Consumer Duty’s consumer understanding outcome. The guidance is relevant to all regulated firms, includes extra commentary for smaller firms, and has its focus on product design, manufacture,...
HM Treasury has published its long-awaited Consultation on the future of the Appointed Representatives (ARs) regime. In announcing the Consultation, the Treasury has stated that the regime plays an important part in the supply of financial services and provides...
The FCA has confirmed that it will start regulating “Deferred Payment Credit”, known as Buy Now Pay Later (BNPL), from 15th July 2026. BNPL provides an important source of credit for many people but there are no protections in place for those who use it frequently or...
The FCA has published the final report for its premium finance market study MS24/2. In its press release, the FCA sets out its view that the falling cost of premium finance are saving consumers around £157m per year, with over half the firms the FCA reviewed as part...
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