The FCA has published its complaints data for the second half of its 2025/26 financial year (so for October 2025 to March 2026 – ‘2025 H2’). The published data includes tables and details in relation to complaints which were opened, closed and upheld, and the amount...
The FCA and PRA have confirmed changes to streamline senior manager accountability. The FCA’s Policy Statement PS26/6 (at a ‘streamlined’ 104 pages!) sets out how firms will benefit from reduced costs and greater flexibility and find it easier to comply with the...
The FCA has published a review report setting out good practice and areas for improvement it has seen in its supervisory work related to inactive ARs and Introducer ARs (IARs). The FCA reviewed 14 Principal firms. The review web page explains that there are a range of...
The FCA has published a blog by Jonathan Pearson, FCA Head of Consumer Policy, about progress towards the ‘Year 2 Board report’, and what comes next. Under the Consumer Duty, firms must report annually on what their monitoring found about customer outcomes, and what...
The FCA has updated its ‘Alert for firms: fake FCA communications’ web page with details of fake letters claiming to be from Sarah Pritchard, FCA Deputy Chief Executive, and referencing a fake FCA employee. The letter mentions a supervisory review in relation to a...
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