In December 2022, the previous Government announced that the Treasury, FCA and the PRA would review the SM&CR. The FCA published a Discussion Paper (DP23/3) jointly with the PRA in March 2023, and invited views on the regime’s effectiveness, scope and...
In stating that bullying and harassment in financial firms qualify as misconduct, the FCA has clarified its expectations in relation to bullying, harassment and violence in financial services firms by publishing a Consultation Paper on tackling non-financial...
The FCA has published its Policy Statement PS25/3 setting out its replacement reporting requirements for consumer credit firms with credit broking, debt adjusting, debt counselling and providing credit information services Permissions – the new CCR009 return. UKGI...
New research commissioned by BIBA, and undertaken by London Economics, reveals that regulation costs amount to 5.2% of insurance premiums collected. This breaks down as 3.3% for insurance brokers, and 1.9% for insurers, with costs being higher for brokers despite...
Following its publication of a raft of guidance in relation to its consumer law oversight, the CMA has supported its published stance in a speech delivered on 29th April by Emma Cochrane, the CMS’s Acting Executive Director, Consumer Protection, at the Keystone /...
In a further review of how firms approach the treatment of customers in vulnerable circumstances that involve bereavement and Powers of Attorney (PoA), the FCA has looked at how banks and building societies deal with customers in these circumstances. This follows the...
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