FCA Consumer Duty Webinar Q&As

FCA Consumer Duty Webinar Q&As

These are the key questions that were raised during the recent FCA Consumer Duty webinar, with a precis of the FCA’s answers. How is this different to TCF and will this replace TCF outcomes? TCF has done a lot of good – it’s still relevant but results have not been...
FCA proposes stronger protection for consumers

FCA proposes stronger protection for consumers

“To drive real change will require a change of focus” The FCA has set out plans for, and is consulting on a new Consumer Duty impacting authorised firms. The FCA intends that the new Duty will set clearer and higher expectations for firms’ standards of care towards...
Why assessing TOBAs appropriately is so important

Why assessing TOBAs appropriately is so important

Financial resilience is a key concern for the FCA. It’s something the regulator has continually been monitoring since February 2020, through repeated mandatory surveys. Based on the findings from these, the FCA issued a Dear CEO letter on client money arrangements in...

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